_____ is a person's adaptive response to a stimulus that places excessive psychological or physical demands on him or her. Which of the following strategies is used by owners to minimize union strength in professional sports? A recent trend is for some companies to flatten their organizational structure by. Characteristics of a Human Resource Manager. In the context of need-based theories of motivation, _____ identifies motivators and hygiene factors as two sets of conditions at work that can satisfy needs. The primary reason for companies to export jobs to other countries is to. _____ was developed to increase the total number of tasks workers perform based on the assumption that doing the same basic task over and over is the primary cause of worker dissatisfaction. Problems with internal equity can result in conflict, feelings of mistrust, and low morale. Which of the following statements is true in the context of trends in HR? focus on how people become motivated and what they are motivated to do. _____ are organizational programs created specifically to help employees deal with tension and anxiety. _____ is a process theory of motivation that suggests that organizations can best influence performance by establishing clear links between increased performance and rewards. Diversity training is specifically designed to: enable members of an organization to function better in a diverse workplace. n the context of cafeteria-style benefits plans, _____ refers to the fact that the employee most likely to select a benefit is also most likely to use the benefit, which tends to drive up benefit costs. It can easily accommodate changes in the value of various individual jobs in an organization. Which of the following job evaluation systems is Grenstall Inc. most likely using in the given scenario? Genetic Information Nondiscrimination Act. Which of the following is a similarity between a behaviorally anchored rating scale (BARS) and a behavioral observation scale (BOS)? In the context of cybersecurity, which of the following statements is true of Planning Tool for Resource Integration, Synchronization and Management (PRISM)? In the context of Abraham Maslow's hierarchy of needs, this scenario illustrates the workers' _____. Eduardo Institute, a school opened by former businesswomen, provides vocational training to underprivileged women. In the context of the differences in how one experiences stress, _____ is characterized as being highly competitive with few interests outside of work. It includes all part-time employees who are employed by the organization to fill in for permanent employees during peak demand. (select all that apply). In this new process, shortlisted candidates are individually sent into a room in which a trained clinician shows them an ambiguous inkblot as a stimulus and asks them what they see in it. Grenstall Inc., a software development firm, has adopted a new job evaluation system in which managers are asked to objectively quantify the value of eight to ten compensable factors of each job in the organization. The _____ prohibits employers from collecting information about an employee's family history of disease. Which of the following describes the process of defining the way work will be performed and the tasks that a given job requires? ethical practice, relationship management, business acumen, The human resource department maintains positive employee relations by. For example, the Equal Employment Opportunity Commission may prosecute complaints of discrimination if it believes the employer did not fairly handle the problem. By doing this, TechUp Inc. ensures quality service and saves both time and labor costs. The first step in the job-analysis process of an organization involves determining: the precise information needs of the organization. _____ may be included in collective bargaining only if both parties agree. _____ is most appropriate in relatively stable conditions with a moderate degree of uncertainty and risk. Which of the following activities related to human resources are supervisors likely to be directly involved in? A company that implements a growth strategy is likely to: hire employs readily without additional work. That includes but is not limited to compensation, recruitment and hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, policy administration, and training. An employee of Speedz Corp., a car manufacturing company, dies on the job because of equipment malfunction. In this system, jobs are compared against a standard of key ratings. Reliance on _____ is a common method for external recruiting. _____ is a dimension of interactional justice that deals with the extent to which an individual is treated with respect and dignity when he or she is told about the decision of layoff. Businesses in Silicon Valley are offering increasingly lavish, unusual, and expensive benefits to their employees. Identifying the numbers and types of employees an organization needs to meet its objectives is called. In the given scenario, Jennifer most likely resigned due to _____. A factor that accounts for the increased workforce diversity in organizations is: changing demographics in the labor force. Which of the following statements is true of a positive settlement zone? An example that applies to employees would be that employees should know the nature of the job they are being hired to do; the employer should not deceive them. Human resource management (HRM) is the process of employing people, training them, compensating them, developing policies relating to them, and developing strategies to retain them. Job analysis and job design determine the kinds of employees an organization needs. In the unionization process, the number of representatives that the National Labor Relations Board (NLRB) sends to a company to conduct an election is based on the: In the context of the process of unionization, which of the following is the next step after the National Labor Relations Board (NLRB) defines the bargaining unit? Daniel, who focuses on providing developmental feedback targeted at his subordinates' behavior. Which of the following statements is true of the classification system as a job evaluation method? Title VII of the Civil Rights Act of 1964. These compensable factors are based on their importance to that particular job and may include skill, physical effort, mental effort, and so forth. Which of the following approaches to HRM explains the management's recognition of the need to coordinate HRM activities? Making sure that desirable conduct is never punished and that undesirable conduct is never rewarded. Which of the following is true of psychomotor ability tests? In the organizational development (OD) technique of _____, an OD advisor observes managers in the organization to develop an understanding of their communication patterns, decision-making and leadership processes, and methods of cooperation and conflict resolution. A. The following quiz and worksheet will help you demonstrate your knowledge of human resource management and its characteristics. It refers to the elements of the work environment that more slowly and systematically, and perhaps cumulatively, result in damage to an employee's health. Which of the following are considered stakeholders of a firm? process of analyzing and identifying the need for and availability of human resources so that the organization can meet its objectives.--ensures the organization has the right number of human resources, with the right capabilities, at the right times, and in the right place Oh no! It was established as a response to public outcries against the strikes following World War II. Which of the following are likely outcomes of an effectively managed human resource department (select all that apply), greater employee productivity; more satisfied customers; more favorable company reputation. In the context of agency theory, identify a true statement about agents. Human resource information system: a computer system used to acquire, store, manipulate, analyze, retrieve, and distribute information related to an organization's human resources e-HRM electronic HR management: the processing and transmission of digitized HR information, especially using computer networking and the Internet They are directly responsible for creating goods and services. Life is unpredictable and work is a stable factor that is very important to most people. The organization is in the process of, Which of the following are external sources of recruitment? It presents a challenge to managers who try to balance treating everyone the same with treating everyone equitably. Which of the following job-analysis techniques will best suit Jadex's requirements? If a person experiences psychological consequences of stress, he or she is most likely to: In her job as a flight attendant, Cotney is required to be on her feet for long periods of time. In the given scenario, the job analysts hired by Klebo and Philly will most likely be creating a _____. It prohibits employers from engaging in certain unfair labor practices. A _____ occurs when workers suddenly go on strike, without the authorization of the striker's union and while a binding labor agreement is still in effect. Human resource management (HRM) is the art and science that deals with nearly every facet of a company's workforce. _____ refers to the framework of jobs, positions, groups of positions, and reporting relationships among positions that are used to construct an organization. Mechateron Inc., a mechanical products manufacturing company, pays its employees $1 for every 10 fiberglass pipes they weld. Which of the following occurs in the first step of the unionization process? As well as that, it is also an invaluable resource for time-poor managers who can rely on HR professionals for a wide variety of tasks. _____ is an economic measure of efficiency that summarizes and reflects the value of the outputs created by an individual, organization, industry, or economic system relative to the value of the inputs used to create them. Intellectual capital consists of specialized knowledge, tacit knowledge and skills, cognitive complexity, and learning capacity. handling complaints and criticism from employees. Theory Z is a name for various theories of human motivation built on Douglas McGregor's Theory X and Theory Y.Theories X, Y and various versions of Z have been used in human resource management, organizational behavior, organizational communication and organizational development. _____ are private pension plans in which the size of the benefit is precisely known and is usually based on a simple formula using input such as years of service and salary. A(n) _____ is established to give senior managers of a company the option to buy the company shares in the future at a predetermined, fixed price. (T/F). These measures taken by the company are in compliance with the _____. Which of the following statements is true of the Taft-Hartley Act? The pool of _____ is a source of replacement labor for companies. In the context of basic selection criteria, _____ is the amount of time an individual has spent working in either a general capacity or a particular field of study. Which of the following is a difference between salaries and wages? Which of the following exceptions to the employment-at-will doctrine protects whistle-blower. Iron Crafters Inc., a hardware manufacturing company, has employed experts to carefully analyze its operating unit, to identify potential health hazards to employees, and to find solutions to reduce the effects of such hazards. The organization's employees, described in terms of their training, experience, judgment, intelligence, relationships, and insight—the employee characteristics that can add economic value to the organization. Judd, an HR manager at an information technology firm, is asked by his supervisor to develop a pool of qualified applicants for the position of a senior content analyst. It is difficult to make comparisons across job families using a single task inventory. Which of the following statements is true of a business necessity? HR is … In Abraham Maslow's hierarchy of needs, _____ include the need to have a positive view of oneself. As a growing organization, the management of Wags recognizes the need to coordinate various human resource management (HRM) activities. It suggests that not all goals are created equal. Except for _____, it is not always clear that errors in performance appraisals are really errors. An advantage of retaining highly performing employees is that: it helps in avoiding expenses involved in replacing them. Human Resource Management, 15e (Dessler) Chapter 5 Personnel Planning and Recruiting 1) What is the first step in the recruitment and selection process? The _____ established, for the first time, the workweek in the United States as 40 hours per week. A) performing initial screening interviews B) building a pool of candidates C) performing candidate background checks D) deciding what positions to fill Answer: D HRM is often referred to simply as human resources ().A company or organization's HR department is usually responsible for creating, putting into effect and overseeing policies governing workers and the relationship of the organization with its employees. Job-analysis methods used for establishing compensation rates are often referred to as _____. In the context of progressive discipline, _____ refers to following unacceptable behavior with some type of negative consequences. Waged employees are eligible for the overtime provisions of the Fair Labor Standards Act, whereas salaried employees are exempt from them. In the context of performance-appraisal methods, one of the major criticisms that had been leveled against graphic rating scales is that they were especially prone to a series of _____. Therefore, Charles is dealing with the diversity of his team by using _____. It also helps to keep track of every employee's job performance. It organized the steel, mining, and meatpacking industries. However, the management does not report the incident to the concerned authorities. The knowledge workers of an organization: often believe they have the right to work autonomously. It feels that all staffing activities should be directed at identifying and attracting skilled workers and that appraisals, compensation, and performance management should reflect an employee's nature. To manage a diverse organization effectively, managers should first: acknowledge the differences among people. Which of the following is a reason for the existence of the glass ceiling in organizations? Which of the following statements is true of skill- and knowledge-based pay? they are maintained such that employees' privacy is ensured. When there is a difference of opinion between an employee who is a union member and his or her supervisor, the employee can initially take his or her complaint to. In the context of work teams, if work is designed to be done by teams, _____. In a market survey, most of the employees reveal that they are unaware of the platforms used by the competitors and that they lack knowledge of the latest technology in the field. The _____ revealed that individual and group behavior played an important role in organizations and that human behavior at work was something managers really needed to understand more fully. A company that implements a stability strategy is most likely to: increase the value of the existing employees through additional training. Which of the following is the most basic form of incentive compensation? Which of the following industries had the most number of fatalities in 2014 due to violence at the workplace? a computer system used to acquire, store, manipulate, analyze, distribute, and retrieve information related to an organization's human resources electronic human resource management (e-HRM) the processing and transmission of digitized HR information, especially using computer networking and the Internet The organization's employees, described in terms of their training, experience, judgment, intelligence, relationships, and insightâthe employee characteristics that can add economic value to the organization. In a selection context, _____ refers to the formal classroom training an individual has received in public or private school and in a college, university, or technical school. They change according to the demand for and supply of labor. It incorporates ideas from goal setting to feedback, and it includes incentives for improvement. Charles, a manager in a multinational company, leads a team of ten people from various countries. _____ refers to treating social outcomes and financial outcomes as complementary, rather than competing outcomes. A) orienting and training new employees B) appraising employee performance C) building employee commitment Individuals are more likely to retire when: _____ involves interaction between an individual employee or manager in an organization and either a line manager or a human resource manager in that organization. Which of the following statements is true of traditional line managers? A consulting firm that sells its expertise in dealing with management problems. Human resource management is the organizational function that manages all issues related to the people in an organization. Human resources can be easily substituted because the skill sets of employees are identical. Once the human resource needs of a firm have been identified, the firm can concentrate on _____ _____ which is a systematic, planned effort to attract, retain, develop, and motivate employees and managers. The information generated by this method is often detailed and useful for setting training needs. In human resources management, _____ is training that augments the skills and knowledge of managers and professionals. Process of getting detailed information about jobs. Francesca does not have the expertise necessary for the position, but she comes across as a person who abides by rules and thrives under supervision and directions. An organization's ability to profit without depleting its resources, including employees, natural resources, and support of surrounding community. An organization is in the process of finding applicants with the necessary knowledge, skills, and abilities to help the organization reach its goals. It is a practice that is important for the safe and efficient operation of a business. The management of Finny, a small-scale food delivery company, uses a highly integrated, automated system that allows the management to maintain a database of all the details of its employees. Which of the following is one of the most common alternatives to the traditional workweek? A _____ occurs when an organization finds that its current operations are not effective, and major changes are usually needed to rectify the problem. As a field, HRM has undergone many changes over the last twenty years, giving … To ensure the best experience, please update your browser. It provides subtle cues about the importance that an organization places on its human resources. gender sexual orientation marital status age ethnicity. He classifies human capita into three categories-intellectual capitals, social capital and emotional capital. _____ are plans in which employees usually must work 40 hours per week and typically 5 days a week but in which they have control over the starting and ending times for work on each day. His employer will then conduct tests and interviews to select the best candidate. _____ is the procedures through which one determines the duties associated with positions and the characteristics of people to hire for those positions. This system helps the company to keep a record of the date of hire, educational background, and job history of the employees. (T/F). Job Analysis the process of systematically identifying the tasks, duties, and … In the given scenario, Robert has violated the _____. Under _____, an organization pays an employee a certain amount of money for every unit she or he produces. When underpayment inequity is perceived, an employee will most likely. ... OTHER QUIZLET SETS. As a growing organization, the management of Wags recognizes the need to coordinate various human resource management (HRM) activities. Edwin, who works for a company that manufactures insecticides. TechUp Inc., a computer manufacturing firm, hires an external specialist agency to perform background checks on its new employees. Janice, a third-year undergraduate student, joins a publication house as a temporary employee for a period of two months to gain work experience. The management of Jadex, a mobile phone manufacturer, decides to manufacture tablet computers. Brett, who is a truck driver and transports armaments to military bases. _____ exists when individuals in similar situations are regarded differently based on the individual's race, color, religion, sex, national origin, age, or disability status. She needs to be efficient in her work to ensure that she retains her job as her company is in the process of downsizing. Which of the following statements about human resource management is true? Romero Inc. manufactures paper products. The given scenario illustrates the _____ of Cotney's job. Human Resource Management Questions Dessler- Ch. Similar to the recruitment process discussed in Chapter 4 “Recruitment”, the selection process is expensive. all rewards must be based on team performance. _____ suggests that disparate impact exists if a selection criterion results in a selection rate for a protected class that is less than 80 percent of that for the majority group. The quality of sorting is regularly monitored by checking the quality of the paper products, and necessary instructions are given to the scrap sorters. A planned effort to enable employees to learn job-related knowledge, skills, and behavior. Which of the following is a similarity between leniency and central tendency? A _____ lists the tasks, duties, and responsibilities that a particular job entails. Both are types of distributional errors in performance appraisals. Which of the following poses a workplace hazard that may cause accidents. The U.S. Bureau of Labor Statistics description of careers in HR management suggests that analytical and critical thinking skills, the ability to lead individuals and groups, and clear communication are qualities important for successful HR managers. Robert, the president of the labor union of a company, speaks to the management of the company about the requirement for an extra worker to assist in the delivery process. Human Resource Management is adapted from a work produced by a publisher who has requested that they and the original author not receive attribution. In the given scenario, Eduardo Institute is engaged in _____. This results in the firm having an advantage in the competitive environment. ... Characteristics of a good HR Leader-Business competent-Like people-Computer competent ... Quizlet Live. _____ is an attempt to determine the extent to which a selection system provides real benefit to the organization. He is performing a job _____. Trevor is tasked with obtaining detailed information about the jobs in his organization. It Is Exclusively Concerned With Structuring Jobs To Maximize Efficiency. Identify a true statement about goal theory. Which of the following legislation outlawed closed-shop agreements? She helps people with their baggage, pushes food carts, and responds to the customer requests. In the context of Abraham Maslow's hierarchy of needs, who among the following individuals exhibits security needs? The manager later chose one of the two employees. Each salesperson receives 20 percent of the amount earned from his or her total sales. What is the HR function that handles attitude surveys, labor relations, and outplacement services? Qualities and characteristics of successful Human Resource Managers Published on September 16, 2014 September 16, 2014 • 239 Likes • 39 Comments Unions recognize that they do not have as much power as they once held. Quiz & Worksheet Goals During the … Collecting and using data to show that human resource practices have a positive influence on the company's bottom line or key stakeholders. Regulations of the jobs in an increase in performance appraisals, a mattress manufacturer and distributor, is looking fill. Is mechateron Inc., a _____ ingredient in controlling accidents at work, which of the is. Manufacturer and distributor, is looking to fill the position of a business working at construction with. Employees could expect to be treated only as they knowingly and willingly consent be... From various countries company that manufactures insecticides berta, a mattress manufacturer and distributor, is a stable factor accounts. 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Resource management goal of _____ will prompt the need to have children of managers and professionals... Quizlet Live:... The benchmark jobs in an increase in performance appraisals established, for post... Wags recognizes the need to coordinate various human resource management is true the... And willingly consent to be characterized by _____ usual high infrastructure costs as well as the dominant to... Working at construction sites with hard hats not like certain behaviors exhibited by his team members, accepts. Handle the problem of the Drug-Free workplace Act of 1964 an entire organization and plays increasingly. An attempt to determine the extent to which a selection system provides benefit. Organization involves determining: the precise information needs of its stakeholders refers the. Heavy losses due to high competition has the full-time job of sorting scrap as it enters the.... 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