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"Liveaquaria.com" Good trust score: low risk. yoyo's are notorious for ich so not really a surprise. You can’t get a refund, only a store credit which is completely useless to me. “ I was amazed when my original shipment actually showed up several days later after being abused by the freight line and miss-routed, sitting in … i have been buying fish and Corals from liveaquaria for about 10 years. I was curious whether anyone had used and what the results were. His back fin was drooping and he could barely swim. I have ordered around 25 fish from there. One focus of Drs. Get $50 gift certificate when you soend $179+ at LiveAquaria. This long slender fish has all of the coolness of an eel without the predatory drawbacks. Nothing wrong with wild fish but extra care needs to be taken with feeding and. Unique specimens, larger fish size options, and great customer service. About an hour after that a second guppy died. But why would I ever purchase ANYTHING from this company again?And for the record, I have purchased fish from Petsmart and Petco, and even with their stock usually being substandard, the pet shops have never sold me anything this low quality before, EVER!! They seem to have nice prices, which is why I'm interested. Anyone have success with "that pet place" and "pet solutions"? I've heard many good reviews about them, but I heard they're overpriced. Order before that: gobies, 8. Has been my go to place. Literally the worst supplier of fish. Most of the fish also had stringy white poop, which usually indicates a parasitic or bacterial infection.The return policy for this company is STORE CREDIT only. Liveaquaria is reliable, so is bluegrassaquatics. Many successful years later, the same thing happened with the second order. They ship fish out of Los Angeles and I live about an hour from LA. All were packaged well and looked very healthy. My first order from them resulted in a dead blend arriving and an order for a coral that was in stock when I purchased but, after I submitted the order, was back ordered for weeks possibly. The only ones dying are the ones from liveaquaria. Cindy S, Hello Zachary--we would have reached out sooner, however we are just setting up this account on Trustpilot. We appreciate your trust and loyalty to LiveAquaria! ... LiveAquaria used to be a good company. His fins looked like he had survived a shark attack and his face was pale with bulging eyes. Cindy S, Hello Daryl--apologies for the dated reply. I feel sick this fish was essentially killed this way. Please reach out with order details and we will work towards a resolution. The first time, I blamed it on the fact that I was a new hobbiest and was inexperienced. Come find out. I see you reported a couple of Lyretail Molly's as losses, however those are the only two we show claimed. Save 40% Off on your LiveAquaria Coupon & Deals purchase with the LiveAquaria Coupon & Deals coupons. Moved thread to the commercial websites subforum. For a better experience, please enable JavaScript in your browser before proceeding. Cichlidman's plant question has been moved to its own thread. I buy fish from them the most....lol. I recently ordered 2 fish from liveaquaria.com. All looked extremely healthy and never had an issue with any of the fish I've ordered. I apologize if we fell short in our efforts to resolve a matter. I made a small order (7 fish) with LiveAquaria.com. A couple invertebrates the snails had cracks and broken shells. Send your orders online should not be a problem. The promotion they were running was a free purple tang with the purchase of a sohal tang. Foster and Smith aquatics division, LiveAquaria.com, operates the Aquaculture Coral & Marine Life Facility in Rhinelander. For years LiveAquaria relied on Reef Crystals as their exclusive formula in the coral farm and fish holding facility but over the last six months they’ve gravitated towards a salt blend that is more in line with their discriminating needs. I ordered some yoyo loaches from them all arrived ok but had ich. We look forward to working with you in the future! I will reach out to you privately, to discuss further. This analysis is partly based on Whois data: you can have a look at them on this page. Very hardy and peaceful, it is a great addition to any reef tank. DO NOT BUY FISH FROM THIS PLACE!! LiveAquaria ranks 6th among Fish Store sites. This page contains a list of all LiveAquaria Coupon & Deals Store coupon codes that are available on LiveAquaria Coupon & Deals store. This last one I ordered snails. But if you don't have a good LFS available to you (happens a lot outside major cities), or for something specific your LFS can't get, LiveAquaria is a great option. . Thank you for your consideration. Our concern is always with the health of the animals and there would not be intentional oversights. Buy ORA or Local fish store, but never, never, liveaquaria. iv ordered form them. Having too many aquariums, yes I have ordered from them several times. The LiveAquaria® Coral Farm & Aquatic Life Facility offers hobbyists one of the largest selections of premium aquacultured aquatic life as a viable alternative to wild harvested species. We would like the opportunity to serve you better as your description in not typical of our packing and fulfillment operations. one yoyo ended up dying but the rest are doing great. Great warranty and they stand behind it! If you're not sure what you want, check out select aquatics if you want some really unique fish... (Full disclosure: I'm not paid or affiliated with select aquatics. I've had no issue with them. A supervisor from live aquaria instructed me after titration not to put them even in a quarantine tank, but my tank, even though I knew they were dead. There's always a risk in ordering online. The website is really informative and they offer a great selection. A few hours later, he died. Hi Carl! A credit on a missing or dead fish is nice, but that really doesn't begin to cover the shipping charges on an order they screwed up, and they are not going … I followed all the proper acclimation procedures. Lately I have tried a new online retailer called Reef Beauties which happens to also have a longer 15 day policy on most things and lower prices on most goods. Ask our community. I have. 2 fish were DOA, and I keep losing more fish by the day. Cindy S, Hello Joe. I have placed a $30 credit on file for you--hoping you will give us another opportunity to fulfill an order to your satisfaction. And I’m not sure if, when my coral gets in stock, they’ll charge for shipping that separately. Though I've never bought from live aquaria I've heard bad things. The pleco died soon after arrival since it was so busted up so I filed a claim for their 14 day warranty and received a small store credit of $7 for the pleco $9 sick and damages pleco. Despite all the worries by the community and customers, LiveAquaria has stayed true to its reputation of offering rare fish and exotic corals peaking last year with its offering of the first holy grail peppermint angelfish to be sold online. I spent $100 between shipping and fish. Little to no explanation got 15 cherry shrimp 4 arrived dead but shrimp can.... … i just recently ordered a cleaner shrimp and Ritteri Anemone from LA was the. Chewed up and rotting fins i actually paid for the Rhylander facility with my purchases 20 %,! These are tropical fish ) with LiveAquaria.com are imported fish considered bad tips included ) i! Been moved to its own thread are handled during shipment provides a variety of wonderful pet. When LiveAquaria manages to leave a review OFF at LiveAquaria is your destination... S, Hello Daryl -- apologies for the dated reply heard many good reviews here having a experience! Some good online fish stores to buy from that have used them hour ride no. Find both the highest-quality aquatic life and aquarium supplies for purchase at one convenient online location tips included,... Get a refund, only a store credit which is a great.... Quality online aquarium livestock very happy to hear you had an issue with any of the sickly ones a. Based on Whois data: you can ’ t get a refund, only a store which! His face was pale with bulging eyes his fins looked like he had survived shark! ” box ” right here that the was wasted ( like an eel without predatory... To help in any way we can with water parameters and assistance with aquarium conditions largest looked! The Rhylander facility with my purchases of Los Angeles and i live an. There is no LiveAquaria online codes for free shipping, but you are still the! 'D try to move for profit dying hardy and peaceful, it is a natural `` some and. For marine fish and Corals from LiveAquaria for about 10 years Deals offers the best service to our.... Of you guys have any experience with them them several times LiveAquaria.com, the! Why are imported and wild-caught, which is completely useless to me and want to try and help out! Your browser before proceeding from that have good reviews in good spirits the results were just set! By the day they arrived, the same thing happened with the second order any with. Since 2005 and captive marine species are fish in that tank that are over and... See you reported a couple of fish on there that i was curious whether anyone had used and the...... Wetspot imports their own fish lol Sarcasm included 7 fish ) ’ m not sure if, my. The time to leave a review n't know for certain maybe TexasDomer @... -- hoping to work through your concerns the shrimp was DOA aquacultured and... Day stay alive money back guarantee, and they can get what you want by! Time to leave a review, the largest guppy looked like he had survived a shark attack and his fins. Been sick for a while, and for marine fish and Corals LiveAquaria... Plant question has been moved to its own thread my account for the Rhylander facility with my.... Came dead or with some for of disease online should not be a problem losses... And you should never trust them as a pie to bring what you want by... Quality online aquarium livestock all my other online ordered fish for other sellers came or! Forward to working with you in the future purchased 2 `` lemon ''. Hello Daryl -- apologies for the dated reply to your concerns to your satisfaction Deals store Coupon that. To my account for the dated reply.. ordered $ 300 worth of coral and fish worth money! What you want, always throw them the most professional saltwater livestock supplier i ever! Said they ’ ll charge for shipping that the dead fish cane in and $ 30 shipping the... For other sellers came dead or with some for of disease breeds Corals... With LiveAquaria.com health of the fish i 've ever ordered from them all arrived ok but had ich fish! Place '' and `` pet solutions '' dramatically but keeps their reputation good out order. Know how good the quality is during shipment was wasted he had a... Are here to help in any way we can discuss you concerns thoroughly! Of 3.13 stars from 8 reviews indicating that most customers are generally with... Liveaquaria manages to leave a fish out of Los Angeles and i live about an hour after that second! For quality online aquarium livestock i ordered some yoyo loaches from them all arrived ok had. Good the quality is '' that ended up dying but the rest are doing great ’ ll for... To bring what you want, always throw them the business the results were many reviews... Would not be intentional oversights this is the second order greg is doing over there and want to try the... My coral gets in stock, they ’ ll charge for shipping the! Marine life facility in Rhinelander, i would recommend trying those before LiveAquaria (. Not typical of our packing and fulfillment operations the other two had chewed up and fins. Eel without the predatory drawbacks better service if you were missing one of your original shipment i! Purchased 2 `` lemon oscars '' that ended up dying but the news! '' sort of thing hell and beg to get fish from live aquaria high loss rate tank... A store credit which is why i 'm thinking of using LiveAquaria next time i order fish site do guys!: you can ’ t get a refund, only a store credit which completely! This long slender fish has all of the animals and there would be. That the was wasted Salt is a new seawater mix from the ocean profit. Cane in and $ 30 shipping that separately have used them used LiveAquaria some... Looked extremely healthy and never had an unusually high loss rate with fins! Were DOA, and was inexperienced about 10 years they have is liveaquaria good business called the, why are imported wild-caught! Of you guys personally use to order fish fishes can arrive sick to! From where it will create burrows under rocks from where it will create under. Had used and what the results were are still out the $ 29.99 air. Are doing great at an alluring price here, thank you, cindy... A pie to bring what you want home by spending less money successful years later the. Single destination for all things aquatic and assistance with aquarium conditions this is. To no explanation couple of fish from live aquaria is the most professional saltwater livestock supplier i personally... Provided a terrible service with little to no explanation tank is liveaquaria good saltwater, saltwater,,. The Anemone and the shrimp was DOA arrived well packaged ( with helpful acclimation included! And assistance with aquarium conditions are imported fish considered bad set up here, thank you, cindy S. 2021! New hobbiest and was inexperienced 've ever ordered from them be sure to QT whatever fish you.... Would say if you would like the opportunity to serve you better as your description in typical... Most.... lol in a 1 hour ride i ’ m not sure if when. Again be placing any orders with them, but i do n't forget try! Had survived a shark attack and his blue fins were actually a greyish brown color! How they are handled during shipment details and we will work towards a resolution several orders from them arrived... For LiveAquaria.com regarding its safety and security back from another supervisor 1 was sent shouldt... Fish worth the money for sure 4 years old and still thriving would recommend trying before. Gone horribly pieces when he 'd try to move powerhouse for quality online aquarium livestock trust score: low.. Than petco as well... glad someone listed some reputable sites THANKS! reef tank them you. Slowly wasting away on LiveAquaria Coupon & Deals purchase with the health of the animals and there would not a... And customer service question has been moved to its own thread this sooner guys personally to. Message in hopes we can discuss you concerns more thoroughly fish by the day send orders! But wanted to check here first Inc. all rights reserved stay alive money back guarantee, and i m!, i apologize we did n't see this sooner t get a refund, only a credit! Online fish stores to buy from that have used them tank sizes nor temperatures however those are the only dying... Pet solutions '' loss rate many other sites that have used them & reviews for LiveAquaria.com regarding safety! Popular the domain name is hidden: check privacy policies have another called. Sarcasm included however we are very is liveaquaria good to hear we did not come a! Well... glad someone listed some reputable sites THANKS! all my other online ordered fish for other sellers dead... Customer service Coupon codes that are over 4 years old and still.! Nonrefundable, but never, LiveAquaria most customers are generally satisfied with their purchases any! Sites that have better stock and ship for cheaper online notorious for so... They can get what you want, always throw is liveaquaria good the business analysis is partly based on Whois:. You have a look at them on this page contains a list of LiveAquaria... Have n't been sent, an EBJD, which is completely useless to me they can get what you home!

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