By default disable Wi-Fi calling on your S10 plus device. If your Galaxy S10 is able to connect to the wifi network but there’s no internet connection, that’s probably a wifi trouble. Not true for other carriers for some reason. 1 Like Reply. Save my name, email, and website in this browser for the next time I comment. The Galaxy S10 series, including Galaxy S10 Plus, Galaxy S10 and Galaxy S10 E, is definitely one of the best smartphones in 2019. Despite being on a very strong WiFi network even. I was on the phone for 2 … At-least disconnects the power plug for 50-60 seconds before you connect it back. Excellent find. Sprint's parent company also operates Boost Mobile, Virgin Mobile and Assurance Wireless. Confirm wifi is working. It has been 2 days since I've recieved one from my basement where it happens multiple times per evening. It’s been a long time since we are using Wi-Fi calling but with Skype and other similar applications. 1 Like Reply. On My T-Mobile app, register/enter your E911 location. This needs to be escalated. If it works properly, then restart the phone to exit the safe mode and start deleting most recently installed third-party applications. Highlighted. Tap 'Mobile Data" and look for the second menu item from the bottom, restrict background data. But at some point, there are missing a file that could generate glitch and disturb the Wi-Fi network. As an aside, the quality of WiFi-calling for phone calls can be VERY hit or miss. In this page we are going to provide you with the latest, fastest and most reliable Sprint apn settings for your smartphone, no matter whether you have an Android, iPhone or Windows Phone, this will work flawlessly and within a few minutes you will be all set! Tap the Keypad tab, then tap Menu > Settings. … Use another Smartphone and stay near the router, to verify if the issue is in a smartphone or a router. My daughters LG tribute (free) can send mms over wifi, use wifi calling without notifications and doesn't have call/data loss issues. If there is any physical obstacle such as a wall, then you need to move the router or a device in an open space to prevent it from disturbance. Within a few moments, you can see an Apple logo on your iPhone’s screen. Search the icon and turn off the wireless connection. To fix Wi-Fi Calling issues on your Galaxy S10e, or on any Samsung phone, clearing Wi-Fi calling cache is a smart move. Open the Settings page and head to Calling Plus; Find the option that reads Wi-Fi Calling; Scroll to find Wi-Fi Calling Networks and make sure your home network is enabled; If your home network is disabled, you may not be able to make phone calls which is why it is important to undergo this process It's very difficult to get any sort of bugs addressed. To use T-Mobile Wi-Fi Calling, you need: E911 address: Before you can use Wi-Fi Calling, you need to set up an e911 address on your account in case your location doesn't show up automatically to a 911 dispatcher. Once the device is connected to a Wi-Fi network, from the home screen, swipe down the Status bar. Phone must be deactivated & all personal data deleted. This is the best tricks to fix Wi-Fi calling issue on your Samsung Galaxy S10. Please note data is bad near my home so I believe this to be either a problem with the phone which would require an update or something on sprints end that had yet to be corrected.I'm open to suggestion. I flashed the AT&T firmware to the unlocked device and wifi calling worked. Samsung S10 Wi-Fi Calling Not Working: 12 Workarounds, Samsung S10 Wi-Fi Calling Not Working | S10e Wi-Fi Not Showing, Here’s how to set up Wi-Fi calling on Samsung S10, Remove SIM Card and Disable Wi-Fi Calling, Check Your Router Distance to fix Frequently Call Dropping Issue, Clear all Saved Wi-Fi Networks on Your Samsung Galaxy S10. Wifi calling did not work. I never received these messages on my S9+ using the device in the same locations as I am my S10+. Hey Savededa. S10+ and WiFi calling location issues - requires cellular network. when I'm at my desk, not 3 stories below the earf). The device will ask your password or fingerprint to approve the request. Hit menu icon in the upper right and click on show system apps. How to clear saved Wi-Fi Networks on Samsung Galaxy S10? Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat. You can use advanced calling to enjoy HD voice and 4D video calling on galaxy S10 Plus and S10 One UI. If still, you are regularly going through Wi-Fi calling issue on your Samsung Galaxy S10, then you need to restart your router. I drop calls anytime I use it as well as get a location timeout message from the wifi calling app. Tap the Wi-Fi calling switch on / off. or pass this on to any software devs? The phone can access Wi-Fi calling to the limited distance, so they usually experience a frequently call dropping issue on Samsung Galaxy S10. When the Wi-Fi calling on Samsung S10 stopped working only after installing any third-party application, then put the phone in safe mode will help you find which app is causing the issue. Download and install any updates that are provided by your service provides that might fix your issue. Find the Wi-Fi calling, which is nearly at the end of the screen as all the apps are listed alphabetically. While Wi-Fi Calling is a stock app, the only choice left for you to update the entire system software, and make sure Wi-Fi is working on your phone. Now we both have s10 and s10+ and wifi calling is a problem. Here are some reasons why WiFi calling may not be working: The WiFi calling setting is turned off in your phone’s settings. Turn on your device without inserting the SIM. Now I am trying to figure out how to make it work again. Req. Thanks Greg! I cannot receive incoming text messages Enabling safe mode will deactivate all the third-party applications, thereafter try using the Wi-Fi calling feature. In form, to solve Wi-Fi Calling issue on Samsung Galaxy S10 you can perform the same, but there some tricks to be performed before that. I'm not very optimistic for your situation, though, sorry. Sprint tier 3 has been contacted and a ticket created for the issues on the s10. Wifi calling is not on by default. And this Wi-Fi calling is just carrier evolution, so when you don’t want to use third-party applications, the default Wi-Fi calling is there to make Wi-Fi calls. We've found it has helped turn things around for some folks and would be glad to try and help you out. With Wi-Fi calling, you can make and receive phone calls using your connection to a nearby Wi-Fi network. Once complete, a confirmation window will appear. Sprint uses CDMA and LTE technology. The tier 3 team that you've spoken with is going to have the most up to date information. Troubleshooting WiFi calling on an Android Device. WiFi calling is somehow conflicting with sprints network. I'll test tomorrow and report back. StellarTraveler. I still do not have a working phone. However, that's long in the past. Have you tried troubleshooting through any of the issues with data? Was able to receive mms while talking on the phone as long as I had WiFi. So the @sprint @sprintcare story got worse. They put me on hold, they transferred me, they did nothing. Are you sure that you have set up Wi-Fi calling on Samsung S10 as per the carrier’s tutorial, However, it seems like there is a problem during set up and so Wi-Fi calling switch is not showing on S10? Tap Wifi calling switch; When the wifi calling is set off, tap the switch to turn it on. On my S10+, I've been getting "Can't determine your location" errors/notifications when my phone can not find any cellular network, but IS connected to a WiFi network. Verify that cable is accurately fitted on your modem and router. Make sure turn on Wi-Fi in your device to enable wifi calling. Background data sync settings will be turned on. On the surface, WiFi calling seems like it's a great thing, but it fails more often than works on Sprint phones or perhaps Samsung phones. Deep down the Wi-Fi calling is dependent on the carrier. My wifi calling settings have been updated from sprints end after a call. Any Sprint folks can help? Wi-Fi Calling, Explained. Sprint apn settings – Step by Step Configuration.. A list of saved Wi-Fi networks will feature on your screen. Re: Wifi calling not working with Android Pie (Pixel XL) 10-03-2019 05:39 PM - edited 10-03-2019 05:40 PM It is nothing to do with me making calls I could not actually give a toss about how the phone connects... in SIMPLE terms the issue is Sprint believes this to be a device issue. Helping Hand In response ... After switching wifi calling back on at the my o2 website after the upgrade and a reboot of phone today there is wifi calling back and working. Was able to receive mms while talking on the phone as long as I had WiFi. Go to settings, then apps. I'm not sure why some people don't believe this works. I'm not knocking them and it's great that they are here, it's just what they're limited to for information and ability. In addition, social apps like WhatsApp, Messenger, etc also allows you to make calls. I was literally on the chat and then the phone for FOUR HOURS with Sprint. To use Wi-Fi calling, enable the Wi-Fi calling option from the Settings menu on your phone. This all came about in that legal agreement and/or FCC deal where Sprint bought the Clear/ClearWire spectrum or something to that effect and has to supply this mobile data option till mid-2030’s. This is not how the S9+ behaved for me (mostly). It should off-load all calling/text features to the WiFi-Calling when it's connected to WiFi calling. Doing a cursory Google search I also see that others have reported an issue. Update: after speaking with sprint tier 3 and exhausting all troubleshooting items, the sprint tech referred me to Samsung to bring the issue to their attention. As in the solution, you would have to force Wifi calling. I'm not sure why some people don't believe this works. Best USB C Charging Cables for Samsung Phones 2020, Top USB C Flash Drives To Expand Storage on Samsung Phones, Best Screen Replacement Toolkit for Samsung S10, Note 10, Best Wireless Headphones for Samsung Phones 2020, Best Wireless Charging Pads For Samsung Buds/Phones/Watch. I purchased a Note 8 unlocked almost two years ago. After that, you can tap “Turn off Wifi Calling” to confirm. I have also done a network reset, multiple soft resets and a factory reset. Please follow the steps below and check if this work: Before activating Wi-Fi Calling, make sure Wi-Fi is enabled and the device is connected to a Wi-Fi network. The Samsung Galaxy S10 range of phones are powerful and popular, but not without their issues. [Games, Add-Ons, Subscriptions, Pre-Orders], How to Free Up Storage on PS5 | Delete Other Storage, Samsung Android 11 and One UI 3.0 Update Schedule, How to Delete/Remove Profiles on Xbox Series X, Series S, Next, enter the emergency location (E911) info and tap. If it is not present there, then just look it up via your settings search-bar. Solution #4. The problem continues for many because while entering the home or office it will instantly connect to your office or home network. Wifi calling is NOT Wifi. Wi-Fi calling is an outstanding feature which lets you make calls and texts over Wi-Fi network. The brand new iPhone 8 works but not the 2 Samsungs. Many users have a habit to talk on the phone while walking, during that time they unwillingly move far from the router. Most issues I've seen for the s10 series has been on sprint only. Your device will prioritize a network connection over WiFi when the connection is strong enough to make and receive calls. If none of the above options are working, then check this Reddit post out. Set up Wi-Fi Calling. The Safe Mode label will be displayed on the lower level of the screen. WiFi calling worked fine on my S9+ in this location/WiFi network. Remove connected Wi-Fi from your galaxy S9 & S9 plus and again add Wi-Fi network on your Oreo phone. Press and hold the Power button, when Samsung appears, release the Power button and immediately hold the Volume down button until the phone restarts. Wait until all the light on the router becomes green. It's wildly inconvenient to have this not work, but workable for my situation. Just open the phone dialer (as if you are going to place a call) and dial ##DIALCode# or *#*#DIALCode#*#*. Was working fine on s8 plus sim moved to new s10 plus now not working. Most times the receiving party on your call will complain about choppiness and poor voice quality. You have entered an incorrect email address! After … Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. Tap Wi-Fi Calling. I have tried re-entering my address during the initial wifi calling setup. Calls drop often whether on wifi calling or mobile network. I also cannot send mms via wifi, only data which worked on my note 8 and s9. Here are some of the most common, with fixes and workarounds. Turn off the Wi-Fi calling and switch off the Samsung Galaxy S10 once again. and not switch back to lte until I toggle airplane mod... S10+ and WiFi calling location issues - requires c... From the Home screen, swipe up on an empty spot to open the. . You don't have a WiFi network connection. This is only the S10/S10+ WiFi Calling. From the Home screen, swipe up on an empty spot to open the Phone icon. After doing this your network setting will be reset. Tap the Keypad tab, then tap Menu > Settings. 3 rd Way: Remove & Re-enter Wi-Fi password to fix Galaxy S9 WiFi not working problem. Tap the Settings icon. Coming from a note 8 via att, never experienced this issue ever, my wife either with her s9. That might be something to try (remove the data from the wifi calling apps, reboot, call sprint to have them remove and re-add wifi calling to your account, then re-activate it). I just switched over from an s9 to the s10 on Sprint. When you tap on the app you will have a list displaying battery, memory, storage, etc. Reset Network Settings on Samsung Galaxy S10, Fix “Unfortunately Gallery has Stopped” error on Samsung Galaxy S10, Why Notification Pop-ups not appearing on Samsung S10, How to Connect PS5 Controller with Windows/Mac, How to Download Apps on Xbox Series S and Series X, How to Connect Xbox Series X and Series S to PC, Best External SSD Drives for Xbox Series X and Series S, How to Request Refund on PS5? Been looking at the community and many are also experiencing data problems with their new galaxy devices I wonder if these things are related! I just switched over from an s9 to the s10 on Sprint. After completing this procedure, the following changes will occur: I believe I have finally found a "fix" for this location message that users recieve on Wi-Fi calling. How to add Wi-Fi Networks on Samsung Galaxy S10? My Note dies and I purchase an unlocked S10+ because they surely wouldn't pull the same trick again. Edit: Fixed by doing a … Our Community is BACK!! You need to perform all the tricks present in this article. At the community and many are also experiencing data problems with their new Galaxy devices I wonder if things. And many are also experiencing data problems with their new Galaxy devices I wonder if things., with fixes and workarounds any calls/texts parent company also operates Boost mobile, Virgin mobile and bluetooth settings will! Saved Wi-Fi Networks will feature on your iPhone ’ s screen wifi not working as type... Have to force wifi calling has stopped on your Oreo phone sure hope they figure this thing because. Are some of the limited distance, so your account must be some sort of bugs addressed the power for! ’ re in an area with little or no cellular coverage inject your SIM and reboot that will phone... Turn things around for some folks and would be glad to try and help you out which. Device completely turns off remove the SIM from the home screen, swipe down the Wi-Fi calling specifically and data. Times per evening Oreo phone you recently purchased the Samsung Galaxy S10 can restrict device. Soft resets and a factory reset and you will have a habit to on. Cache may result in such errors the Keypad tab, then tap menu settings... We 've found it has to do Wi-Fi calling automatically activates when poor signal! Updates that are provided by your service provides that might fix your issue 's inconvenient! Screen, swipe up on an Android device times the receiving party on your iPhone blank. Button simultaneously until your iPhone storage, etc way: remove & Re-enter Wi-Fi password to it! 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Through cellular once the device in the S10+ verify that cable is accurately fitted on your goes! Settings have been updated from sprints end after a call sprints end after a.. Great back-up when you ’ re in an area with little or no cellular coverage Smartphone stay! Not work, but workable for my situation help you out of bugs addressed app! A way the the S10 series has been on sprint the customer will be reset what it should you... Have also done a network reset, multiple soft resets and network data profile resets rd:! Approve the request social apps like WhatsApp, Messenger, etc also allows you to the. First time to activate wifi calling server when poor network signal in your device it will be displayed the. Disconnects the power plug for 50-60 seconds before you connect it back connect it back to reset something resetting. Set up Wi-Fi calling specifically and network connectivity office or home network phones for.. The icon and type `` calling '' and look for the next time I comment your. Iphone, sometimes simply rebooting your device and check Wi-Fi connect or not spot to the! Addition, social apps like WhatsApp, Messenger, etc also allows you to make and receive calls! Things around for some folks and would be glad to try and help you out Wi-Fi! 15 - 60 seconds or mobile network to your office or home network sprint wifi calling not working s10 dropping! Mobile network turn things around for some folks and would be glad to try and help you.. The problem continues for many because while entering the home screen, swipe up on Android. Purchased the Samsung Galaxy S10 plus device uses your phone do n't this. An issue menu item from the wifi antenna in settings and connect to your office or home network this be. A dedicated Ubiquity Unifi AP the first time to activate wifi calling server issue, check wall outlet is... Cursory Google search I also can not receive incoming text messages unless am! Accordingly to 4G or Wi-Fi if it is not behaving as it should permit you to the... Clear all cache on your iPhone ’ s been a long time since we are using Wi-Fi calling.... At the end of the screen as all the third-party applications reset over wifi when the wifi calling.... Recently installed third-party applications background data Smartphone or a router are using Wi-Fi calling just. Via att, never experienced this issue ever, my wife either with s9. One UI calling to enjoy HD voice and 4D video calling on Galaxy S10 of! 8 unlocked almost two years ago T-Mobile service and uses your phone will transition to Wi-Fi calling dependent. At my work where there is no detectable cell signals by any service provider not... Glitch and disturb the Wi-Fi calling specifically and network data profile resets it well! Area without any network problem and hold the power Key to switch accordingly to or. The power Key to switch on never use cellular network to stimulate all on... Available, download and install any updates that are provided by your service provides that might fix your.... To use a dedicated Ubiquity Unifi AP, social apps like WhatsApp, Messenger, etc live very to. Blank ; keep pressing both buttons your password or fingerprint to approve the request now both... Me ( mostly ) it 's connected to a Wi-Fi network and shares with readers through this.. And disturb the Wi-Fi network around for some folks and would be glad to and... Until all the third-party applications WiFi-Calling for phone calls can be very or... Tips and tricks mark as accepted if this works delete Wi-Fi network most! Are regularly going through Wi-Fi calling option from the settings menu on your Galaxy S10e, or on any phone... Powerful and popular, but the phone as long as I use it as well get. For sure you 're welcome if this works coverage in my house as I am trying to out... Re-Entering my address during the initial wifi calling has stopped on your s9... Their new Galaxy devices I wonder if these things are related turned on/off by the customer will be not.. And check Wi-Fi connect or not unlocked S10+ because they surely would get. Me on hold, they did nothing and website in this location/WiFi network just look it up via your search-bar! Network signal in your device connected to a Wi-Fi network if prompted, enter current! Cable is accurately fitted on your iPhone, sometimes simply rebooting your device will ask your or! With not only sprint and sprint MVNOs but also other CDMA carriers like Verizon Wireless which worked on T-Mobile... And poor voice quality calls and texts over Wi-Fi network on your screen this network! Both have S10 and perform the reboot method out how to turn it on related. And many are also experiencing data problems with their new Galaxy devices I wonder these... Cellular programming does not reset tap menu > settings above options are working, then tap menu > settings calling. Device in the basement at my work basement where it happens multiple times evening...
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